Level 1 Desktop Support Engineer – FTE (4 positions)

About the role

We are looking for Level 1 Desktop Support Engineers to join our team in Eschen, Liechtenstein. The role involves providing first‑line desktop support to end‑users, handling hardware, software and basic network issues.

Key responsibilities

• Install, configure and troubleshoot desktops, laptops, printers and peripherals.
• Resolve hardware, software, Windows and basic network issues.
• Support user account management in Active Directory, perform password resets and provide application support.
• Handle incident tickets, deliver end‑user assistance and meet SLA requirements.
• Escalate unresolved problems to L2/L3 teams when necessary.

Required profile

• Fluent in English and the local language.
• Available to work onsite at the Eschen location.

Required skills

• Active Directory
• Windows operating system
• Desktop hardware troubleshooting
• Printer and peripheral support
• Basic networking knowledge