DSS L1 Engineer – Desktop Support (4 positions)

About the role

We are looking for DSS L1 Engineers to provide first‑line desktop support for our office in Eschen, Liechtenstein.

Key responsibilities

• Install, configure and troubleshoot desktops, laptops, printers and peripherals.
• Resolve hardware, software, Windows and basic network issues.
• Support user account management in Active Directory, including password resets and application support.
• Handle incident tickets, provide end‑user assistance and ensure SLA compliance.
• Escalate unresolved problems to L2/L3 teams.

Required profile

• Fluent in English and the local language.
• Available to work full‑time on‑site in Eschen.

Required skills

• Active Directory user account management.
• Windows operating system support.
• Hardware troubleshooting for desktops, laptops and printers.
• Basic network troubleshooting.