Desktop Support Engineer (Level 1) – Liechtenstein

About the role

We are seeking Level 1 Desktop Support Engineers to provide first‑line support for desktops, laptops, printers and peripherals for our office in Eschen, Liechtenstein. The role involves troubleshooting hardware and software issues, handling user account management and ensuring service‑level agreements are met.

Key responsibilities

• Install, configure and troubleshoot desktops, laptops, printers and other peripherals.
• Resolve hardware, software, Windows and basic network issues.
• Support user account management in Active Directory, including password resets.
• Handle incident tickets, provide end‑user support and meet SLA requirements.
• Escalate unresolved issues to Level 2/Level 3 teams when necessary.

Required skills

• Active Directory
• Windows operating system